Delivery times are for stocked items only. Further information will be supplied if the product is not in stock at the time of the order. All deliveries are tracked and must be signed for. Please be aware that UK public holidays will affect your expected delivery date. Please note we are unable to deliver on Bank Holidays. Some orders come packed in jewellery boxes, free of charge, this will be outlined in the product description for the individual piece. We aim to despatch within 48 hours of receiving your order.